Booking terms and conditions

Please note that acceptance of the following
terms & conditions is a requirement of booking.

Braeview’s accommodation and adults’ retreat is designed exclusively for couples with each room, Studio or Cottage accommodating 2 people and therefore is unsuitable for children.

Deposit

• A deposit to the value of one night's accommodation or 25% of total booking value, whichever is greater, is required at the time of confirmation.
• Full payment is required one month prior to arrival date.

Arrival times

Our opening hours are 8.00 am to 8.00 pm (late arrivals after this time need to make prior arrangements).

• Traditional B & B rooms in the main residence
  After 2:00 pm
• Studio Apartment
  After 2:00 pm
• Reflections Cottage
  After 4:00 pm

Departure times

• Traditional B & B rooms in the main residence:
  On or before 10:00 am
• Studio Apartment:
  On or before 10:30 am (late check-out available until
  12:30 pm must be organised prior to arrival, depending on availability - $25 additional fee applies)
• Reflections Cottage:
  On or before 11:00 am (late check-out available until
  1:00 pm must be organised prior to arrival, depending on availability - $25 additional fee applies)

PLEASE NOTE: You will be charged double the late checkout fee if normal checkout times have not been adhered to.

Holidays

Cancellation policy

Gift certificates

Once booking date has been locked-in, for change of original booking date, more than 14 days notice is required to obtain another suitable booking date. (No refunds are applicable)

All other bookings

• More than 14 days notice given — full refund applies less administration charges and commission
• 8 - 13 days notice given — 50% refund applies less administration charges and commission
• 7 days or less notice given — sorry no refund

Travel insurance

Single night bookings at weekends - Reflections Cottage & Studio Apartment

Both have a minimum booking of two nights for weekends (excluding long weekends); if last minute vacancies occur we reserve the right to surcharge 20% for a one-night booking.

Smoking

Braeview has a non-smoking policy in all our accommodation – please respect our policy. Ashtrays have been provided for you to smoke outside. At Braeview’s discretion, an airing fee will be charged to your credit card (one days tariff) if it is found you have smoked in your accommodation.

Housekeeping

For the comfort of all guests, Braeview has a no shoe policy inside for Traditional B&B guests (slippers are provided).

At Braeview’s discretion negligent/malicious damage, loss or theft of property will be charged to your credit card at full replacement cost.

Any items from mini bar not paid for will be charged to your credit card

An excess cleaning fee will be charged to your credit card if deemed necessary.

Tariffs & prices

• All rates and prices quoted on this website are in Australian dollars and inclusive of GST.
• Rates and prices are firm at the time of deposit otherwise subject to change without notice.

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