A valid credit card in the name of one of the guests staying is required to
make a booking. Acceptance of the following
terms & conditions is a requirement
of booking.
Braeview’s accommodation and adults’ retreat is designed exclusively
for couples with each room or Studio Apartment accommodating 2 people and
therefore is unsuitable for families.
Deposit
- A deposit to the value of one night's accommodation or 25% of total booking
value, whichever is greater, is required at the time of confirmation.
- Full payment is required one month prior to arrival date.
Studio Apartment Security Deposit
A security deposit of $300.00 applies via pre-authorisation of yur credit
card on the afternoon of your arrival date.
Arrival times
Our opening hours are 8.00 am to 8.00 pm (late arrivals after this time need to make prior
arrangements when booking).
Departure times
- Traditional B & B rooms in the main residence:
On or before 10:00 am
- Studio
Apartment:
On or before 10:30 am (late check-out available until
12:30 pm must be organised prior to arrival,
depending on availability - $40 additional fee applies)
PLEASE NOTE: If available, a surcharge will apply for early check-in or late
check-out. Please note you will be charged double the late check out fee if your
normal checkout time is not adhered to.
Visitors
Visitors during the day are welcome in self-contained accommodation – though this should be pre organized with Braeview first. Unfortunately we are not able to accommodate visitors in Traditional B&B rooms in the main residence.
 Holidays
A minimum number of 3 nights applies for bookings on long weekends / public
holidays and 4 nights over the Easter break and Xmas.
Cancellation policy
For spa / in-house rooms
We are happy to transfer your booking to another time if 14 days notice is
given. Sorry, transfer of bookings to another party is not permitted.
- More than 14 days notice given
— full refund applies
less 20% administration charge and any commission
- 8 - 13 days notice given — 50% refund applies less
20% administration charge and any commission
- 7 days or less notice given — sorry no refund
For Gift certificates
Change of booking date is permitted only if 14 days notice is given.
For Studio Apartment
The Studio Apartment has a minimum booking of 2 nights for weekends; if last
minute vacancies occur, we reserve the right to surcharge for a one-night
booking.
For bookings on long weekends Christmas and Easter
A minimum number of nights apply.
Travel insurance
Consideration should be given to seeking travel insurance (particularly for
longer stays) to cover cancellation costs, medical, bushfire threat or any other emergencies that may
arise.
In line with the new recently introduced Bushfire Rating System
Cancellation Policy during Bushfire Season December – March
If we have bushfires in the immediate area, official road closures and authorities have issued explicit advise not to visit an area we will contact you regarding your booking.
In this case we will be more than willing to come to an amicable arrangement for your inconvenience by the booking being cancelled. To avoid any concerns for your safety we will transfer your booking to another suitable time or leave the dates open for you to rebook within the next 12-month period from date of proposed stay - also applicable to Gift Certificates.
If you are already staying at Braeview and a Code Red day is declared, for your own safety and peace of mind we would prefer for you to leave the area – We are more than willing to come to an amicable arrangement for your inconvenience. A credit note will be raised for the remaining time of your booking to enable you to transfer your booking or leave the dates open for another more suitable time - to be taken in the next 12-month period from your date of stay at Braeview.
If you decide to cancel your booking with no fires in the immediate area, or official road closures, authorities have not issued explicit advice not to visit an area and we are still open for business - unfortunately our normal cancellation policy will apply in this situation.
Smoking
Braeview is designed expressly for adults and is a non- smoking property;
please respect our policy. At Braeviewʼs discretion an airing fee will be
charged to your credit card (one day's tariff ) if it is found you have smoked
in your accommodation.
Housekeeping
For the comfort of all guests, Braeview has a no shoe policy inside for
Traditional B&B guests.
At Braeviewʼs discretion, negligent/malicious damage, loss or theft of
property will be charged to your credit card at full replacement cost.
An excess cleaning fee will be charged to your credit card if deemed
necessary for all forms of accommodation, including BBQ and unwashed dishes in
Studio Apartment.
Tariffs & prices
- All rates and prices quoted on this website are in Australian dollars
and inclusive of GST.
- Rates and prices are firm at the time of deposit otherwise
subject to change without notice.
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Booking terms and conditions